Online Seafood Market FAQs

Online Seafood Market FAQs

Want to know more about Rockfish Online Seafood Market? Not sure what we do, how to order or what to do when your fish arrives? 

Have a read of our top five questions below. 

For our full list of FAQs or to get in touch with our customer services team please visit the Online Seafood Market support page. 


1. What is the Online Seafood Market? 

Welcome to the fishmonger for the 21st Century. 

With our own boat and highly skilled team based right on the quayside, Rockfish can get fish from Brixham to you the next day. 

But it’s not just fish we provide, it’s unsurpassed expertise. Filleted, portioned, and supplied with our own sauces and butters, the highest quality seafood arrives at your door all ready for you to create perfect fish dishes with ingredients that are second to none. 

Our fresh seafood is available every weekday from 6am while stocks last. Fish is uploaded to our market as the boats land, allowing you to choose from your pick of the catch, and buy at a time that suits you. If you order before 3pm Monday to Thursday, or by midday on a Friday, your selection will be delivered the next day – sustainable, chef-prepared fish delivered in packaging that’s 100% recycled and recyclable. 



2. What can I order? 

    We have fresh fish available every weekday from 6am. We also have a selection of frozen fish, British tinned fish, smoked fish, side dishes and sauces and butters that have been made in small batches to go with your seafood - all available to buy at whatever time of the day or night suits you. 


    3. When is it delivered? 

    We can offer next day deliveries for all orders placed Monday to Thursday before 2pm, or if you order before midday on a Friday. If you order after these times, your next available delivery day will be shown at checkout. 


    4. How is it packaged? 

    Our Online Seafood Market deliveries are packed into our recycled boxes with insulation and ice packs to ensure it arrives with you in perfect condition. You can recycle your packaging or return it to us for free at your local post office. 


    5. What do I do when my seafood arrives? 

    The first thing you need to do is open the box, and get your seafood, sides and sauces into the fridge. Then have a look through our booklet or browse online for our cooking tips and Mitch’s favourite recipes so you can create our perfectly prepared seafood in your own kitchen. 

    For our full list of FAQ’s or to get in touch with our customer services team please visit the Online Seafood Market support page.